Privacy Policy

Last updated: 2026-01-13

1. Introduction

Wizard IT Works (“we,” “us,” or “our”) is an IT Managed Service Provider (MSP). We are committed to protecting the privacy and security of personal information entrusted to us by our clients, their employees, and visitors to our website.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our services.

2. Information We Collect

a. Information You Provide Directly

We may collect personal information when you:

    • Contact us via forms, email, or phone

    • Request a quote or consultation

    • Subscribe to newsletters or updates

This may include:

    • Name

    • Company name

    • Email address

    • Phone number

    • Job title

    • Any information you voluntarily provide

b. Client and End-User Data

In the course of providing managed IT services, we may process data on behalf of our clients, including personal data of their employees or customers. We act as a service provider/processor for this data and handle it only according to our client agreements.

c. Automatically Collected Information

When you visit our website, we may automatically collect:

    • IP address

    • Browser type and version

    • Device information

    • Pages visited and time spent

    • Referring URLs

This information is used for security, analytics, and site improvement.

3. How We Use Information

We use information to:

    • Provide and manage our services

    • Respond to inquiries and support requests

    • Improve website functionality and user experience

    • Communicate service updates and business information

    • Meet legal, regulatory, and contractual obligations

    • Protect against security threats, fraud, and misuse

4. Legal Basis for Processing (If Applicable)

Depending on jurisdiction, we process personal data based on:

    • Contractual necessity

    • Legitimate business interests

    • Consent (where required)

    • Compliance with legal obligations

5. Data Sharing and Disclosure

We do not sell personal information.

We may share information with:

    • Trusted vendors and service providers (e.g., cloud platforms, security tools)

    • Legal or regulatory authorities when required

    • Clients, as necessary to deliver contracted services

All third parties are required to maintain appropriate confidentiality and security measures.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect information, including:

    • Access controls and least-privilege principles

    • Encryption where appropriate

    • Monitoring and security logging

    • Employee security training

Despite these measures, no system can be guaranteed 100% secure.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or as specified in client agreements.

8. Your Privacy Rights

Depending on your location, you may have rights to:

    • Access your personal data

    • Request correction or deletion

    • Object to or restrict processing

    • Withdraw consent

    • File a complaint with a data protection authority

Requests can be made using the contact information below.

9. Cookies and Tracking Technologies

Our website may use cookies or similar technologies for functionality and analytics. You can control cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Wizard IT Works
Email: [email protected]
Phone: (707) 653-5454 | Contact Form

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